Reference

Open Your Account With Clear Privacy

Q: Can I ask rich7 to delete my account data?

Yes. Email privacy@rich7.win with your account ID and registered phone. We will verify the request, remove data where practical, and keep only records needed for disputes, security checks, or lawful requests.

Q: How do I change consent for messages?

Contact live chat or email privacy@rich7.win from your registered details and tell us which messages you want changed. We will confirm your identity before updating your contact preferences.

Your rich7 account connects lobby access, DANA, OVO, GoPay and QRIS wallet records, and device checks under one Privacy Policy; access depends on local law and is available…

DANA data noticeOVO wallet contextGoPay and QRIS recordsCookie choices

Browse The Lobby Read FAQ

Explore What Our Privacy Policy Covers

rich7 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we ask for the data needed to identify your wallet, secure your login, and keep account records matched to your activity. This Privacy Policy explains how we handle your name, mobile number, password data, IP address, device signals, cookie choices, and

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wallet references tied to DANA, OVO, GoPay, or QRIS. We also keep transaction status, support messages, and game category records such as slots, live tables, sportsbook, and fishing rooms when they relate to account checks or dispute handling. Access and eligibility depend on local law and
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are available only where local law permits. We do not sell your personal data. We share limited records with payment processors, security vendors, and customer care tools only when needed to operate your account, answer you, or meet lawful requests.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Check Privacy Help Before You Share

A privacy question should reach a person who can trace the right account record. Our support team handles data access, correction, deletion, cookie, and consent questions through live chat, email, and WhatsApp.

Live Chat Use the chat bubble after login for quick privacy questions about cookies, session alerts, or wallet references. We answer daily from 09:00 to 01:00 WIB and may ask you to confirm your mobile number.

Email Privacy Desk Send requests for access, correction, deletion, or consent changes to [email protected]. Include your account ID, registered phone, and the payment rail involved, such as DANA or QRIS, so we can trace the record.

WhatsApp Account Care Message our WhatsApp care line from the number on your account when you cannot log in. We will verify the last login device, not your password, before discussing any private record.

ACCOUNT CARE

Browse How We Protect Account Data

Your privacy depends on daily account handling, not just a written page. We limit access to customer records by role, log changes made by staff, and separate wallet references from password data.

Account Data

At sign-up, we collect your name, mobile number, password data, and account ID. We use those details to authenticate you, recover access, and connect support requests to the correct wallet.

Wallet Records

DANA, OVO, GoPay and QRIS references are stored as transaction records, not full wallet passwords. We keep status, time, amount, and reference codes so finance can match questions to account activity.

Cookie Controls

Cookies keep your session active and remember language choices. On Android Chrome, open Settings > Site settings > Cookies if you want to clear local browser data before your next login.

Device Security

We log IP address, browser type, device model, and failed login attempts to spot account misuse. If a new device appears, support may ask for extra confirmation before making data changes.

Activity Logs

Round records may show categories such as Sic Bo, Aviator, MotoGP Betting or Royal Fishing. We use them for account checks, dispute handling, and fraud screening, not public display.

Retention Requests

We keep account, wallet, chat, and security records only for operational needs, dispute checks, and lawful requests. When retention is no longer needed, we remove or anonymise data where practical.

See Privacy Questions Before You Join

Before you create an account, you may want to know exactly how your data is handled. These answers cover the Privacy Policy points we receive most often: what we collect, why wallet records are kept, how device checks work, and how you can contact us. If your question involves a live account, include your registered phone so we can verify you before sharing private details.

We collect account details such as name, mobile number, login credentials, IP address, device signals, cookie choices, wallet references, and support messages. We use this data to secure access, process account actions, and answer you.

We store payment rail names, timestamps, status, amounts, and reference codes so your wallet activity can be matched to your account. We do not ask for your wallet password or store it.

Yes. Email [email protected] with your account ID and registered phone. We will verify the request, remove data where practical, and keep only records needed for disputes, security checks, or lawful requests.

Cookies help keep your session active, remember language choices, and detect unusual login patterns. You can clear them in your browser settings, though you may need to log in again afterward.

Only staff with a work reason can access customer records, such as support, finance, or security checks. We also use selected service vendors when needed to operate accounts and respond to your requests.

Contact live chat or email [email protected] from your registered details and tell us which messages you want changed. We will confirm your identity before updating your contact preferences.

Yes. Access and eligibility depend on local law and are available only where local law permits. If a legal requirement affects your account, we may need to limit access or keep certain records.

Open Your Account With Clear Privacy

Check Privacy Help Before You Share

Browse How We Protect Account Data

Account Data

Wallet Records

Cookie Controls

Device Security

Activity Logs

Retention Requests

See Privacy Questions Before You Join

01 What personal data does rich7 collect?

02 How are DANA, OVO, GoPay and QRIS records used?

03 Can I ask rich7 to delete my account data?

04 Do cookies track my device after I leave?

05 Who can see my private account records?

06 How do I change consent for messages?

07 Does local law affect account access?

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